This Privacy Policy describes how Origin Essentials Shop (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from originessentials.in (the “Site”) or otherwise interact with our services (the “Services”).
By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Services.
1. Changes to This Policy
We may update this policy to reflect changes to our practices, operational or legal reasons. When we do, we will revise the “Last Updated” date above and post the revised version on our Site.
2. What Information We Collect
A. Information You Provide
- Contact Information: Name, email, phone number, shipping and billing addresses.
- Account Details: Username, password, and security information.
- Order Info: Products purchased, order status, loyalty points, gift cards, reviews.
- Customer Support: Communications and any info you provide when you reach out to us.
B. Information We Collect Automatically
We use cookies and similar technologies to collect:
- Device/browser type
- IP address
- Website interactions (e.g., pages visited, items viewed or added to cart)
C. Information from Third Parties
We may collect your data from:
- Shopify, our store platform
- Payment providers (e.g., Razorpay)
- Marketing tools and analytics platforms
These third parties may collect information like payment methods, interactions with ads, or usage behavior.
3. How We Use Your Information
- To fulfil orders and provide our products and services
- To communicate with you about purchases, returns, or customer service
- To Market via email, SMS, or ads (you may opt out)
- To improve and secure our Site and detect fraud or misuse
- To comply with legal requirements
4. Use of Cookies
Cookies help us:
- Remember your preferences
- Provide a secure and smooth checkout experience
- Analyse traffic to improve performance
See Shopify’s cookie policy: https://www.shopify.com/legal/cookies
You can manage cookies in your browser settings, though some features may not function correctly if disabled.
5. How We Share Your Information
We may share information with:
- Vendors helping us provide services (e.g., IT, shipping, support)
- Payment processors for transaction fulfilment
- Marketing & analytics partners
- Legal authorities, if required by law or to protect rights and safety
- Affiliates, during business transitions such as mergers or acquisitions
We do not sell your personal information.
6. Third-Party Links
Our Site may link to other websites. We are not responsible for the privacy practices or content on third-party sites. Please review their policies before submitting personal information.
7. Children’s Privacy
Our Services are not intended for individuals under the age of 16. If we become aware that we have collected personal information from a child, we will delete it. Parents may contact us to request removal.
8. How We Protect and Retain Your Information
We use technical and organisational safeguards to protect your data. However, no method is 100% secure.
We retain your data only as long as needed for the purpose collected, such as maintaining your account, fulfilling orders, legal compliance, or resolving disputes.
9. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections or deletions
- Object to or restrict processing
- Withdraw consent (where applicable)
- Opt-out of marketing communications
- File an appeal if a request is denied
To exercise your rights, contact us using the details below. We may verify your identity before processing requests.
We will never discriminate against you for exercising your rights.
10. Legal Information
- Business Name: Origin Essentials Shop
- FSSAI License No. : 11424850000693
11. Contact Us
If you have questions about this Privacy Policy or how your data is handled, you can contact us at:
Email: mail@originessentials.in
Phone: 6262474700